I inherited a 3+ year old AeroHive network. I ordered AP device licensing and received a line item for XIQ Pilot SaaS & EW Support Saas. Can I manage my Aerohive network locally or am I required as prerequisite to purchase $3K ANNUAL XIQ Pilot SaaS? It seems that I can manage locally without XIQ Pilot. Also, is there a free version or some version of older / minimal Hive Manager or what I see as “Connect Extreme Cloud IQ”? The end user is a non-profit and the criticality of the wireless does not justify $3K annual. I’m a new Extreme Networks partner so I’m trying to navigate my way through support. Also, I don’t know the scope of “EW Support Saas”. Is this a software maintenance update to XIQ Pilot? I’m thinking that I just need the AP device licensing (maybe Hive Manager or Connect if at all) and ensure I receive firmware updates.
You need an cloud (xiq) account to manage/configure your AP.
But there is a free account, too. See here:
The full name of the free cloud account is ExtremeCloud IQ Connect. Here you can create an account: https://extremecloudiq.com/login
Contact Us:Sam PirokCommunity@extremenetworks.com