Hey, thanks for the mention ! And thanks for those serial numbers , they are indeed currently registered to someone else in the redirector. I have reached out to the original owners to see if they can give us approval for a transfer of ownership, as soon as I hear back from them I can free these devices up for you.
Additionally, we received a similar request for these serial numbers from a different user 10 days ago that is still pending, could you tell me when you purchased these devices? I just want to make sure we’re dealing with the correct device records.